Privacy Policy

Effective Date: August 2025

At AllWell Rents, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, billing and shipping addresses
• Payment Information: Credit card or payment details (processed securely via third-party services)
• Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and other usage details collected via cookies and analytics tools

2. How We Collect Information

We collect information in the following ways:

• Through forms you complete on our website (e.g., quote requests, contact forms)
• Through cookies and tracking technologies used on our website
• Via email communications initiated by you

3. How We Use Your Information

We use your information to:

• Process and fulfill rental requests
• Respond to inquiries and provide customer service
• Send marketing communications via email (through Constant Contact)
• Improve our website and user experience through analytics (via Google Analytics)
• Comply with legal and regulatory obligations

Payment Processing:
When you make a payment, you are directed to a secure portal owned and operated by our third-party payment processor. All credit card, debit card, and electronic check information is collected and processed directly through that portal. AllWell Rents does not store or have access to full payment account numbers. We receive email reports confirming the payment, which may include your contact details and the last four digits of your account number for identification purposes only. In some cases, we may be able to use stored (partial) tokenized information from the processor to initiate future payments to AllWell Rents only, with your authorization.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share limited data with trusted service providers (such as Constant Contact and Google Analytics) solely to help us operate and improve our business.

5. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Analyze traffic and usage patterns
• Remember user preferences
• Support marketing efforts

You can control or disable cookies through your browser settings. However, doing so may limit some website functionality.

6. Your California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how we use it
• Request access to or deletion of your data
• Opt out of the sale of your personal information (we do not sell your data)

To make a request, contact us at: rent@allwellrents.com.

7. Data Security

We take appropriate security measures to protect your data from unauthorized access, loss, or misuse. However, no internet transmission is ever 100% secure.

8. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect data from them.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

For questions or concerns about this policy or your personal data, email us at:
rent@allwellrents.com.