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In addition to our beautiful products Allwell Rents provides services to help your wedding or event be a successful as you imagine it to be. Our aim is for excellent customer service in all instances.

  • Design Center : Free Service : Helping you see, touch and feel what you will experience during your event.
  • Quotes : Free Service : Accurate and price locked quotes in a timely manner. Quotes show all the detail you need to make decisions about your rentals and associated services.
  • Confirmation of orders and changes : Free Service : All orders and changes to orders are promptly confirmed by email. So, you always know what your order is currently.
  • Swatches : Free Service : Available for most fabrics, swatches are available for the linens you choose.
    You can coordinate with floral, dress makers, signage and more with the actual fabric.
  • Site Visits : Free Service : When requested for local venues, we will visit the site for a tour and explanation of the event. We help in determining placement and time line as needed.
  • CAD Layout : Free Service : For each event you request we will provide a CAD Layout of the event, one time service free.
  • Set and Strike Services :
    • Chair set and strike : Charged Service : Set up and place chairs per the directions of a map or on-site director. Then take down of the chairs at the end of the event.
    • Table set and strike : Charged Service : Set up and place tables per the directions of a map or on-site director. Then take down of the tables at the end of the event.
    • Stage set and strike : Free Service : Set up and place stage per the directions of a map or on-site director. Then take down of the stage at the end of the event.
    • Dance Floor set and strike : Free Service : Set up and place dance floor per the directions of a map or on-site director. Then take down of the dance floor at the end of the event.
    • Pipe and Drape set and strike : Free Service : Set up and place pipe and drape per the directions of a map or on-site director. Then take down of the pipe and drape at the end of the event.
    • Linen and Place setting set and strike : Charged Service : Set up and place linen, chair covers and place settings per the directions of a map or on-site director. Then take down of the Linen and place settings at the end of the event.
  • Delivery, Pick up and Emergency Services :
    • Delivery and Pick up : Charged Service : Delivery to and from the room of your choice with friendly delivery professionals between 7:30am and 6:00pm.
    • Off hours delivery and pick up : Charged Service : Delivery or Pick up as stated above between 6:00pm and 7:30am.
    • Narrow Window Delivery and Pick up : Charged Service : Delivery or pick up with less than a 1 hour window of arrival
    • Emergency line: Free service : The phone is answered 24 hours per day. After office hours it is answered by the on call person. The intent is to help with emergencies. Emergency delivery and pick ups do have a fee.
    • Emergency Delivery and Pick up : Charged Service : Delivery and or pick up as above done for an emergency call.
  • Smile : Free service : We understand all this can be stressful. Our aim is to relive this stress with pleasant, professional confidence. We aim to make you smile. Ours is included.

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EVENTS TO REMEMBER

Rentals are one of the key elements to make your event, wedding or party the most memorable it can be.

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